FAQs

WHAT CURRENCY DO YOU TRADE IN? 
The US Dollar.
 
HOW LONG DOES DELIVERY TAKE?
Processing is 1-3 business days. Worldwide delivery typically takes 7-14 business days (Depending on local carrier times) - unless otherwise stated on the product page.
 
DO YOU SHIP WORLDWIDE?
Yes we do.
 
CAN I TRACK MY ORDER? 
Absolutely you can. You will receive an email once your order has been shipped with a tracking link.
 
WHERE ARE YOU BASED?
We have offices in Australia and the US, but our fulfilment team ships out of Hong Kong (that’s how we’re able to keep our prices down and not charge any shipping).
 
I HAVEN'T RECEIVED MY ORDER? 
Please contact us hello@aloeca.com and we’ll figure out whats going on :)
Please note we cannot be held responsible for items undelivered due to an incorrect address being entered or the post office/courier not being contacted when you have received a notice of non delivery.
 
WHAT IS THE INGREDIENTS LIST FOR THE COLOUR CHANGING ALOE VERA LIPSTICK?
The ingredients (as listed by the manufacturer) are as follows:
Cocoa butter, vegetable extract, stearic alcohol ,wax, candelilla wax, olive oil, ritric acid, grape seed oil, lavender oil, aloe vera, honey essence, jojoba seed oil, vitamin E.
 
WHAT IS YOUR RETURNS POLICY? 
Our change of mind policy lasts 30 days.
If 30 days have gone by since the delivery of your purchase, unfortunately we can’t offer you a refund.
To be eligible for a return, your item must be unused and in the same condition that you received it.